Our Policies
- You purchase the gown in full, and take your purchase home that day!
- You can put the gown or dress on layaway.
ON LINE SALES
Questions: onlinesales@promexcitement.com
On line orders are final sales,
On line sales are sold "AS IS" and are final sales.
LAYAWAY
If you put your gown on layaway: Layaways require a deposit that is nonrefundable.
- If the gown exceeds $300.00, the layaway deposit is $200.00 down.
- If the gown is below $300.00, the layaway deposit is $100.00 down.
Layaways must be picked up within 30 days of purchase date. Merchandise that is not picked up within 30 days becomes unclaimed property.
SPECIAL ORDER
If you special order a gown: Special orders require half of the retail price upfront, nonrefundable, and must be taken out of the store after 30 days upon arrival.
SALE STUDIO
Prom Excitement's Sale Studio is offered on line only. These dresses and gowns have been tried on in our store. They become "clearance" once the designers change the style , discontinue the style or have been sold out! Some have modest imperfections, like a little tear, broken zipper, no hook and eye, loose bead, snags or a spot of hem dirt.
Sales items are sold "AS IS"! Prom Excitement! does not accept ...returns, exchanges, give credits, or refunds. We do not pay shipping. Most of the pictures are from the designers, so you can see the fit. The sizes are listed for you to check. Most of the dresses and gowns can not be taken out! But, you can take in if you go up a size. Thats up to you. Please remember....ALL SALES FINAL !
FIRST HOLY COMMUNION POLICY'S
Special Orders
- Special orders require half of the retail price upfront, nonrefundable, and must be taken out of the store after 30 days upon arrival. Custom measurements have additional charges.
Layaway
- We offer a 30 day layaway with half of the retail price upfront and nonrefundable.
All sales are final, no exchanges, refunds, or credits. We are not responsible if someone orders on line, we register - our dresses in our store by church.